Usability Engineer
CSC Waltham, MA

CSC (www.csc.com) is a world leader in the science of information technology and its application tachieve clients' business objectives. Our broad-based services include management consulting in the strategic use of information; systems design and development; systems integration; and systems outsourcing, covering the full range of a client's information technology activities.

The position of Usability Engineer will be an integral member of CSC's netXperience group that specializes in User Experience disciplines and contributes tsolutions serving commercial, non-profit and government clients.

Responsibilities:

We are looking for a Web-savvy individual whcan plan and execute usability techniques throughout the user experience project lifecycle for Web-based solutions. This Usability Engineer will be responsible for:

• Gathering, reviewing, and prioritizing project requirements in collaboration with business and technical teams
• Defining user needs, preferences, and behaviors through qualitative and quantitative research/analysis
• Documenting usability goals, recommendations and standards/guidelines at appropriate intervals in the project lifecycle
• Designing and prototyping user interfaces (typically in HTML) Conducting remote and onsite usability testing at various points in the design process (and post-launch)
• Collaborating with creative teams and Web developers tbuild the front-end interface
• Providing close attention tdetail in quality reviews tensure proper integration of the UI with back-end functionality
• Conducting usability (heuristic) evaluations and presenting results as a finished report and/or in PPT presentations
• Supporting sales teams and representing CSC's usability capabilities to potential or current clients
• Collaborating with the rest of the user experience group texpand, evolve and update techniques, work products and deliverables treflect latest trends and best practices.

Qualifications:

The ideal candidate for the role of Usability Engineer will offer a unique blend of experience, skills and education, such as:

Experience:

• HTML/CSS expertise required
• Dreamweaver MX experience preferred
• Creation of interaction design prototypes in multiple formats/media
• Familiar with latest usability testing tools/technology required
• Experience designing and testing for ADA/Section 508 compliance
• Seasoned facilitator of focus groups and user testing sessions
• Familiar with various techniques and best practices for qualitative and quantitative analysis
• Strong business writing skills (e.g., persuasive writing, analytical documentation and reports)
• Cross-industry exposure
• Exposure to global solutions with multilingual components
• Active member of associations

Skills & Key Attributes:

Web-savvy, analytical, detail oriented, strong presentation and writing skills, comfortable with fast-paced environment & deadline-oriented work.

Education:

BS Human Factors Engineering or related field (e.g., Computer-Human Interaction, Cognitive Psychology)

Optional:

• Has been published on UE topics
• Has presented as UE expert at industry conferences
• Multilingual
• UE Certification or other graduate level work

Please mail resumes to Donna Stringer