User Experience Engineer
Macrovision Santa Clara, CA

The Macrovision User Experience (UX) team is dedicated to optimizing end user experiences for Macrovision products by increasing the usefulness, usability, and aesthetic design of our desktop and web-based software. Our team works in two capacities:

1. With the individual product teams to help define, design, and test their products for the next release, and
2. With various internal teams, corporate executives, and customers to craft experiences for the next generation of software products. In 2004, our products won over 10 professional awards for design and usability.

The UX team is searching for a highly-motivated individual who has extensive experience crafting simple UI solutions for complex web applications. The User Experience Engineer is expected to work closely with Product Managers to design products that meet the business needs, comply with technical limitations, and are easy to use. The candidate's portfolio must demonstrate a broad depth of experience with emphasis on Information Architecture (IA), user interface design, usability testing, story boarding, process flow mapping, and strong knowledge of the UCD process. Responsibilities

• Work with Product Managers to define user needs, propose potential solutions, and craft the final experience.
• Obtain an in-depth working knowledge of your products and their targeted user-personas.
• Write product/feature design specifications (IA, work flow, page functionality and layout, etc.).
• Design, prepare, and conduct usability testing on design concepts with current/prospective customers.
• Work with engineers to ensure the product created is "true" to the original design.
• Help product teams evaluate product success, identify usability flaws, and design usable solutions.
• Meet regularly with call center managers and sales staff to understand the current issues/complaints with your products.
• Identify new design trends that will make our products easier to use.

• At least 7 years of professional design experience.
• A Masters or PhD in cognitive psychology, human factors, HCI, human perception, or related field.
• Excellent understanding of user experience design for the Web, demonstrable design skills, and ability to show relevant work.
• Strong knowledge of usability engineering principles, sound experimental design, data collection techniques, and usability testing.
• Working knowledge of HTML, JavaScript or basic Web development tools such as Macromedia Dreamweaver and Microsoft Front Page for prototype creation.
• Knowledge of graphic design tools such as Adobe Photoshop or Macromedia Fireworks.
• Ability to work independently and research innovative solutions.
• Effective problem solving and troubleshooting abilities.
• Strong communication, interpersonal, and organization skills.
• Proven ability to work and coordinate with multiple groups, including business owners, product managers, creative designers, usability engineers, software developers, and senior executives.