Sr. Site User Manager
Verizon Information Services, Coppell, Texas, USA

Combining a keen eye for visual design and a strong instinct for usability, a Senior Site User Manager is responsible for determining the look and feel of specific projects and/or areas of the site. Senior Site User Managers have an excellent understanding of user-centered design, a passion for creative exploration, and can effectively translate business requirements into compelling site designs.

This is a perfect role for someone who thrives in a busy, fast-paced environment, and who can collaborate with cross-functional teams: information architects, writers, software engineers, program managers and business owners. If you want to join one of the most talented creative teams in the area and help us build a terrific online customer experience, then we want to talk with you.

Job Responsibilities:

• Have direct responsibility for the design and execution of key design projects.
• Have direct responsibility for designing and implementing a User Centered Design Process
• Have direct responsibility for Visual standards and performance standards
• Create prototypes, task analyses, use cases, mock-ups, user interaction models, information architecture, wire frames, design briefs, design guidelines, and screen flows with little direction.
• Lead cross-functional teams to create innovative user experiences for existing and new product offerings
• Plan and execute user research projects. Translate user research findings into design decisions.
• Design and develop processes for measuring and analyzing user behavior on the site.
• Solve customer problems through user experience designs based on extensive user research data
• Influence product teams and the organization to achieve the solution that is right for our customers.
• Mentor less experienced team members

Job Requirements:

• At least 5 years of professional design experience.
• Bachelor's or higher degree in Human-Computer Interaction, Cognitive Science, or related field.
• Strong leadership skills.
• Excellent understanding of user experience design for the Web, demonstrable design skills, and ability to show relevant work.
• Experience launching products for consumer web sites.
• Excellent interpersonal skills and presentation skills, including the ability to communicate effectively in small and large groups, to all levels of the organization, as well as outside of the organization.
• Proven ability to work and coordinate with multiple groups, including business owners, product managers, creative designers, usability engineers, software developers, and senior executives.
• Education Bachelors Degree or Equivalent

To Apply:

Email your Resume to beth.nation@verizon.com.