Principal Consultant, User Experience
Logical Design Solutions, Morristown, NJ

Major corporations rely on LDS for leadership and expertise in conceiving, designing, engineering and managing the enterprise portal programs that are at the heart of their business strategies. People-Centered Design is a best practice anchored in an explicit understanding of the business objectives and vision, in conjunction with a sound and actionable understanding -- what we call people models -- of how people within an organization work, think, and change. This understanding of work practice and change provides a foundation for organizing and designing solutions that support people in completing their work effectively while inviting and promoting changes in what they know, how they think and make decisions, and how they behave.

Job Description

The role of Principal Consultant enters the engagement early, leading the team and working with the client to establish the strategy, vision and governing principles for the client environment. As the User Experience thought leader in user research and design, assessment, and adoption planning principles, you will provide leadership, innovation and management, determining the best practices necessary for resolving complex business issues.

Responsibilities

• Provide User Experience thought leadership and establish long-term partner relationships with clients bridging the organizational enterprise in the areas of web and portal development
• Produce detailed user experience strategy documents in support of enterprise and process portal initiatives.
• Contributing to the solution design by leading and conducting iterative user assessments, as well as defining interaction and user interface designs
• Advise and counsel clients on User Experience best practices in support of the implementation of new processes, technologies, systems and organizational structures.
• Facilitate executive and subject matter interviews and other structured information gathering sessions.
• Develop innovative user experience methods, tools, intellectual capital and reusable assets that improve operational excellence and efficiency.
• Create and formulate frameworks and tools, designing solutions in accordance with the client's governing principles.
• Provide optimal analysis, user modeling, and portal design articulation that will deliver the value promised to the client as designs are implemented
• Propose and deliver designs, across multiple releases that can be implemented within constraints of time, budget, technology and client/LDS processes.
• Design and develop company-wide user experience/usability standards and points of reference.
• Communicate UX best practices and principles through presentations to clients, conferences and within LDS.

Competencies

The Principal Consultant must possess a successful business solution design background, with strong Principal-level consultative and presentation skills. The required knowledge and skills for the role are:

• Demonstrated UX leadership abilities, across the client enterprise and in a multiple project environment, that influences clients, team members, stakeholders and LDS leadership for successful outcomes
• Exceptional communication skills with executive and C-level constituents; presentation, facilitation, oral, written and conflict resolution
• Documented success with developing the user experience strategy and managing complex projects
• Proven ability to innovate and structure complex solutions within the context of web and portal development
• Accomplished in planning and management of detail project plans and diverse teams
• Proficient with model processes, scenarios, business & workflow knowledge, functional requirements and design specifications
• Knowledge of enablers and constraints of technologies for web and portal development

Requirements

• The Principal Consultant must have 7 - 10 years general consulting experience, with at least 3 years in leading user experience initiatives, directing consulting engagements and managing the analysis & design of complex solutions for broad constituencies.
• Master's degree in HCI, behavioral and social sciences, interaction design, human factors or related field.
• Travel to client sites, trade shows and sales prospects as required.

To Apply:

Resumes can be e-mailed to recruiter@lds.com